Add customer
Onboard a walk-in, issue a cash pass, and get them training the same visit.
Tools built for gyms and studios: Add customer, Front Desk, teams, smart door unlock, passes, check-ins, and payouts
New in Rivio Partner
Rivio Partner now helps gyms onboard members at the counter, issue cash passes, and open desk tools from one Front Desk strip on the Dashboard.
Onboard a walk-in, issue a cash pass, and get them training the same visit.
If the number already exists, Rivio adds the pass only — name and photo stay unchanged.
Pick your venue, then jump to customers, visits, passes, wallet, or your space.
Search and filter members with a wider default window so past visits stay findable.
Customers look back years; visits and expired passes open on useful ranges.
Notify new and returning members when your welcome template is live.
Fitness businesses connect TTLock or an unlock link in Rivio Partner. Members with a pass tap Unlock on the studio page — no extra app, no desk wait.




Experience the future of fitness access through interactive demonstrations
Real-time revenue tracking, visitor analytics, and performance metrics with live updates on earnings, clients and check-ins
Earnings tracking, settlement requests, and clear transaction history with secure payouts
Real-time feed of all customer interactions: check-ins, subscriptions, and pass purchases with instant notifications
Generate and manage venue QR codes for reliable check-ins across every location
Centralized management platform for multiple venues with real-time visitor tracking and capacity monitoring
Advanced analytics suite with revenue forecasting, peak hour analysis, and data-driven insights for growth
Members, renewals, and Manage Team for coaches and trainers with photos, roles, and optional complimentary staff passes
End-to-end subscription management with automated renewals, expiration alerts, and revenue optimization
Complete business overview with active subscriptions, expiring passes, dynamic pricing, and location management